Frequently Asked Questions

Tap Check availability on the tour card. That opens the booking page for that tour, where dates, options and payment are handled. This site takes no bookings itself.

No. Changes, cancellations and payment questions are handled by the booking platform you booked through. This site has no access to your booking.

No. Queenstown Jet Boat Ride is a comparison site with no tours, no boats and no staff on the water. The rides are run by operators such as Shotover Jet, Skippers Canyon Jet, KJet, Thunder Jet, Oxbow Adventure Co, Dart River Adventures, RealNZ and Kiwi Journeys.

The operator. Their contact details appear on the booking page and in your confirmation. If the weather or the river looks doubtful, the operator decides whether the ride goes ahead, moves to a new time, or is cancelled with a refund or a new date.

Yes. All 10 tours on the site are priced per person.

All 10 booking pages state free cancellation up to 24 hours before the ride. Inside 24 hours the operator's own terms can differ: Shotover Jet, KJet, Skippers Canyon Jet and Dart River Adventures all say an inside-24-hour cancellation on their own bookings can be non-refundable. If an operator cancels for weather or river conditions, Shotover Jet offers a full refund or a new date, KJet a new time or a full refund, and Dart River Adventures a refund; for Skippers Canyon Jet, Thunder Jet, Oxbow, RealNZ and Kiwi Journeys this is not stated.

Per-person from-prices run from $56 to $290.34 across the 10 tours, with a median of $145.21. The cheapest is "Thunder Jet, Two Duration Options" at $56; the dearest is "Funyak Canoe, Meal Included" at $290.34, a full day with lunch.

Yes. Every price on this site is a from-price taken from a tour page at a point in time, and platforms and operators can change them. Dart River Adventures also runs peak and off-peak price bands, with peak from 1 October to 30 April and off-peak from 1 May to 30 September. The price you see on the booking page is the one that counts.

Four categories cover the 10 tours. Shotover Canyon Jet Boats has 2 tours, from $115.79 to $128.74. Lake, Kawarau And Sprint Jet Boats has 3 tours, from $56 to $88.94. Dart River Wilderness Jets has 2 tours, from $185.61 to $290.34. Jet Boat Combos has 3 tours, from $161.68 to $282.

It depends what you want. The "Extreme Jet Boat, 25 Minutes" is the most reviewed ride on the site, 4.8 across 2,904 reviews, from $115.79, and is about 25 minutes on the Shotover River. The "KJet, Lake and Rivers, 1 Hour" is 60 minutes on the water from Main Town Pier, 4.7 across 2,026 reviews, from $88.94. For a shorter taste, the "Jet Sprint, 10 Minutes" in Gibbston is $84.53.

On many rides, yes, and minimum ages vary by tour. KJet takes children from age 2. Skippers Canyon and the Dart River Jet take them from age 3, the Funyak day from age 5. The Rafting and Jet Boat Combo has a minimum age of 13. On the Shotover Jet, eBike and Zipride day, children 10 to 17 are permitted at the adult rate and youth 14 and under need an adult caregiver for the Zipride and the Shotover Jet. Several tours carry a 100 cm minimum height, and the two Gibbston sprint tours carry a 120 cm minimum.

Operators decide on the day. A ride can be moved or cancelled in unsafe weather or river conditions, and Shotover Jet offers a full refund or a new date, KJet a new time or a full refund, and Dart River Adventures a refund if the operator cancels; for the other operators this is not stated. Contact the operator if you are unsure whether your ride is going ahead.

Yes, three. The "Rafting and Jet Boat Combo" from RealNZ pairs rafting with a jet boat ride to the put-in point; the jet is the ride there, not the main event. The "Jet Sprint and Off-Road, 45 Minutes" pairs a sprint boat with off-roading at Gibbston. The "Shotover Jet, eBike and Zipride" day adds an eBike ride, a Kawarau Zipride, a wine tasting at Mt Rosa and lunch, and is new on the site with no reviews yet.